Privacy

This page explains in plain words what happens to the details you send us. Last updated 10 October 2026.

Who we are

Metal Handicraft, Kalimpong, West Bengal 734301. WhatsApp or call: +91 98625 41763.

What we keep when you send an enquiry

• Your name, phone or WhatsApp number, and email if you give one
• The piece you asked about, your message, and how you want us to contact you
• The date and time of your enquiry
• A scrambled code made from your internet connection (not your real IP address) and your browser type. We use these only to stop spam.

Why

Only to reply to you and to prepare your order. We do not sell your details or share them for advertising.

Where it is kept

In a database on Cloudflare, our website host. Cloudflare Turnstile checks that a real person is sending the form.

WhatsApp, calls and fonts

When you tap WhatsApp or Call, the conversation happens on those services under their own rules. Our pages load their fonts from Google Fonts, so Google may see your IP address and browser details.

How long we keep it

We delete enquiries we no longer need.

Your choices

You can ask us on WhatsApp or by phone to show you your details or to delete them.